Quit Creative Cloud and close all Abobe processes, making sure Adobe IPC Broker is last to be closed.Ģ. Open any CC application this should work now! (After maybe one "Sign-In Required," that is, but it shouldn't pop up more than once!)"įor when sign in loops keep happening when trying to use apps in Adobe Creative Cloud:ġ. Click the lock to lock the folder once more. IMPORTANT: Click the gear button at the bottom of the window and click Apply to Enclosed Items.ĩ. Give Read & Write permissions to everyone listed at the bottom of the window.Ĩ. Add your active user account by clicking the + button and clicking Select.ħ. Click the lock and enter the admin name+password.Ħ. Right-click on the Adobe folder that you were just in, and click Get Info.ĥ. Delete the SLCache and SLStore folders (and delete SLStore_v1 if that's there too).Ĥ. Go to /Library/Application Support/Adobe (type that in the "Go to folder" search tab WITHOUT a ~ because ~/Library is the WRONG Library folder)ģ. "I FOUND SOMETHING THAT WORKED FOR MAC USERS!!! Windows fix is here. (Make sure you have the right Library folder, that was the key) If we can purchase this it would solve our problem for good and I am sure it will help anyone else out there having the same problem.Nothing worked for me except when I did this solution: No need for signing in to Adobe or useless updates. When you purchase a product through volume licensing you get your product key from the website and that product key bypasses product activation. I know in the past I have been able to just buy the products we needed outright through volume licensing. It seems as I am the first person to report this problem on reddit so maybe I am doing something wrong. ” So now we are unable to use any Adobe product because we were chose to use the cloud version of their software. We really apologize for the inconvenience. I have chatted with their technical support and they responded “There is some technical maintenance work going on for the accounts. After closing Adobe CC and bringing up the login screen and entering your username it immediately shows “Your account is undergoing some maintenance” and it will not let you complete your sign in or use any Adobe product! The problem is this prompt never disappears and apparently your profile never gets that update. When you enter a birthday it brings up a prompt saying that it is updating your profiles information. However there are multiple users where it has asked them for their birthday as part of the sign in process (apparently their birthday was not filled in when they initially signed on last year). I have found that this does indeed fix the problem with the login prompt not showing. REG file which needs admin rights since it modifies the local machine registry hive. Upon clicking the Lean More, you can see it’s asking you to update IE 11, which is already updated, and then they have a section for users who are still getting that error even after updating a browser or operating system. You may need to install the latest updates to your operating system.” I have found that the majority of computers show an error message when that sign in window shows up saying “Update Required : Your browser or operating system is no longer supported. Our computers are running Windows 10 Enterprise with all the latest updates. It appears to stem from an update Adobe pushed last week that would require users to be on the latest version of internet explorer to use the (trident based) sign in processes. If they do not sign in or do not know their sign in they will be unable to use any Adobe products. Starting today everyone is receiving a popup to login to Adobe CC whenever they open an Adobe CC product.
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